How do I pay?
Either over the phone by calling 01845 567788 or online by BACS transfer.
When do I pay? How much deposit?
To confirm a booking we take a 50% deposit and then the balance is due 2 weeks before your event.
What are the minimum numbers?
We have a minimum chargeable group size of 10 people. This doesn’t mean you can’t come if you have less than 10 people, it just means the price per person will be higher than advertised on the website as these prices are based on a minimum of 10 people.
What if my numbers alter?
You can alter your numbers up until 2 weeks before your booking. After this the numbers are set. This is because we need to book instructors, equipment etc, so we will incur costs at our end if numbers change within this 2 week period.
Can we all stay together as one group?
Yes, but only on certain activities. Most of our activities work best in smaller groups. By keeping the groups small and rotating through the activities, it means participation levels are at their highest. We don’t want you to be stood around waiting for your turn!
Can we pre-order food?
Yes, we offer food packages that you can arrange before your arrival. Fancy a BBQ parcel for your stay at the Lodges? No problem.
Do you supply overalls/clothing?
No, we supply all the safety equipment needed, so we ask if you could please dress suitability for the weather conditions. There are changing rooms onsite and a couple of showers if needed.
Are there any age restrictions?
Yes, some activities do have age restrictions, such as the buggies (18yrs +).
Can I book glamping accommodation?
No, Glamping is for families and couples only. The accommodation we have available for Stag/Hens/Groups can be found here.